Job Summary
Join our fun, high-energy team as a Sales Strategy Support Manager in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use. You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase. You will have a unique opportunity to grow your career while making a significant impact on our business.
As the Sales Strategy Support Manager, you will facilitate the growth of Home Lending sales and profitability. You will create strategies, build relationships, and execute programs to promote a competitive advantage in the sales environment.
Job responsibilities
- Establish and maintain relationships with Consumer Bank branch personnel and other home lending stakeholders to align on strategies, share benefits, best practices, and key metrics.
- Support existing partnerships in the Consumer Bank branches that do not have a dedicated resource.
- Onboard Home Lending Advisors and administer Sales Academy to help guide successful development.
- Deliver home lending expertise and end-to-end business success strategies through engagement activities that focus on skill development.
- Help support Chase’s Racial Equity Commitment goals in designated branches
- Leverage programs that drive increased efficiency and effectiveness for Home Lending and Consumer Bank, including Client Central, Chase My Home.
- Support the development, delivery, and execution of pilots and programs as needed.
- Identify and assess opportunities that drive improvements for both referring partners and clients.
- Participate in product design, development, and implementation to advance the Home Lending roadmap.
Required qualifications, capabilities, and skills
- Five years of mortgage sales management experience
- Bachelor degree or equivalent work experience in related field
- Demonstrated performance with large scale projects and project management
- Proven ability to lead, coach, and mentor various professional levels
- Knowledge of Federal and State regulatory policies and procedures
- Software proficiency in Microsoft Office programs and Loan Origination Systems
- Ability to travel up to 50% within area of responsibility
Preferred qualifications, capabilities, and skills
- Working knowledge of contact center technology
- National business and sales development