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Tesla Tesla Advisor Mount Gravatt Australia, Queensland, Brisbane City 71689381
16.04.2025
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What You’ll Do What You’ll Bring
- Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
- Excite, engage and educate prospective customers and current owners through calls, emails or text and outbound events to educate them about Tesla’s product offering and answering questions
- Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and co-piloting Test Drives for individuals who exhibit purchase intent or potential
- Actively contribute to the achievement of monthly sales and delivery targets by meeting and exceeding individual KPI’s
- Proficient in Sales and Delivery Operations able to execute and consistently deliver a strong client experience with little to no guidance
- Effectively present and sell and support the delivery and installation the entire Tesla eco-system
- Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership
- Be the primary contact point for all customer interactions throughout their purchase experience
- Educate customers on all details of the purchase and delivery journey from initial contact through to delivery day
- Ensure vehicles readiness in preparation for the customers delivery appointment.
- Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer's needs and comfort level
- Execute customer trade-ins and documents on delivery day
- Conduct Tesla Direct deliveries from Delivery Centres to customer homes when required
- Perform additional responsibilities as assigned to meet business needs
- Client service experience required
- Positive, enthusiastic and passionate about the changes in the personal transportation industry
- Ability to understand and convey business issues and technical concepts
- Strong sense of team mentality and reliability
- Strong communication skills and attention to detail
- Demonstrate a mastery of all Tesla products and services. Keep up with EV industry trends and local incentives
- Ability to work evening hours, weekends and holidays in a retail environment
- Valid driver’s license in the country in which you are applying, 2-year minimum driving record required with a clean driving history
- Ability to obtain appropriate state licensing, where applicable
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