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Google Customer Experience AI Solutions Lead PSO Google Cloud Canada, Ontario, Toronto 716575157
19.11.2024
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Minimum qualifications:
- Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience.
- 2 years of experience developing solutions or building applications in Google Cloud Platform (GCP) products and services, related to AI/ML and data analytics or representative certification.
- Experience applying artificial intelligence solutions to real-world problems.
Preferred qualifications:
- 10 years of experience in delivering complex AI or Customer Experience Transformation programs with demonstrated leadership in driving project success and team collaboration.
- Experience architecting cloud solutions with Conversational AI, Generative AI, or Contact Center as a Service products.
- Experience with telephony integration with building agentic applications.
- Experience in conducting workshops, facilitating discussions, and delivering compelling presentations to diverse audiences.
- Experience making impactful technology contributions (e.g., patents, academic publications).
- Ability to apply strong communication and collaboration skills to driving successful customer engagements, and to build strong relationships with customers and stakeholders at all levels.
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