KEY RESPONSIBILITIES
- Take upon roles in Professional Services engagements of SAP solutions as logistics business process expert during all key phases and cycles of the projects.
- Advise customer on industry best practices in the required area of expertise, with focus on Digital Industries, mainly on Consumer Industries solution portfolio.
- Support sales activities during elaboration and evaluation of SAP Services project proposals.
- Support other activities outside of consulting/professional services, such as support engagements, customer escalations and expert-on-demand requests, as required.
- Contribute to internal global initiatives supporting SAP strategy for helping customers drive their digital strategies and innovations.
- Be deeply involved in our culture of knowledge sharing, and in assets use and improvement, acting as portfolio enabler whenever required.
EXPECTATIONS AND TASKS:
- Provide remote/onsite SAP consulting services to key SAP customers on innovation products, mainly in Consumer Industries solution portfolio.
- Be actively involved in the preparation, design, realization, deployment, and support of customers’ implementation, upgrade/migration, and roll-out projects.
- Participate in customer workshops to understand business process requirements, providing a creative source of ideas/solutions to address customer issues.
- Configure customer requirements in customer’s SAP system, prepare functional specifications and support development teams.
- Conduct testing, training, and support during key project cycles of SAP projects.
- Support services sales activities, helping to validate project efforts, reviewing key premises and exclusions, and participating in solution reviews and risk reviews of bid processes of SAP project proposals.
- Execution of innovation portfolio in coordination with Customer Services & Delivery areas to deploy and implement solutions.
QUALIFICATIONS, SKILLS AND COMPETENCIES
- Relevant combined industry and SAP logistics consulting experience and/or experience in at least 2 full SAP E2E implementations, or similar, working as SAP business process consultant.
- Knowledge on SAP S/4HANA in one logistics module, MM or SD, with adequate understanding of technical integration of S/4HANA with other solutions, as well as minimum understanding of ABAP development language.
- Good understanding of handling master data in S/4HANA, with knowledge and experience in SAP Business Partners in S/4HANA.
- Experience in one Industry solution or LoB solution is a plus. For instance in: Retail solutions (such as CAR, Merchandise Planning, Assortment Planning); CPG Solutions (such as SAP SDD), SAP solutions used in Utilities and subscription-based businesses (such SAP BRIM), Oil & Gas Solutions (such as CTRM, HPM, TSW and CPE), Agribusiness solutions (such as SAP ACM).
- Knowledge in Brazil Localization processes (such as NFe and tax declarations for Brazil) and the SAP DRC solution for Brazil, and for other Latin American countries as a plus.
- Understand how SAP FIORI applications work.
- Good communicator at multiple levels of the organization with strong and clear verbal and written communications.
- Ability to work under pressure and manage challenging client situations.
- Self-motivated, proactive, curious, and resourceful. Quick learner with ability to influence others and to provide reassurance to key users.
- Understanding of the AGILE project methodology and experience in a project using such methodology.
Bachelor’s degree in computer science, Mathematics, Physics, or similar.
São Leopoldo, Rio Grande do Sul, Brazil. Hybrid work.
LANGUAGE SKILLS
English – Fluent in both spoken and written English (Mandatory)
Portuguese - Fluent in both spoken and written Spanish (Mandatory)
Spanish - Fluent in both spoken and written Spanish (Desired)
EMPLOYMENT TYPE