JPMorgan Global Real Estate Design & Construction Operations Associate 

United States, Ohio, Columbus 

716001558

As an Operations Associate within Global Real Estate’s Design & Construction team, you will support the operational efforts of a global team, as well as exposure to our Internal Business Partners.

Job Responsibilities:

• Organizes regular (daily, weekly, bi-weekly, monthly) oversight sessions as appropriate with all relevant businesses; reviews & documents specific metrics (key performance and risk indicators) required by each activity
• Create and maintain reports and dashboards to track project progress and performance for function level activities, partners and other areas as required
• Ensures the service quality of the relevant activity is being monitored on a regular basis
• Schedule and organize meetings, coordinating speakers and preparing agendas and minutes, including tracking action items
• Support in the creation and uplift of processes with a focus on automation and efficiency - process evaluation, mapping, design
• Lead ad hoc operational issues within the business management function
• Escalate anomalies or areas of concern to appropriate business and control partners as required

Required Qualifications, Capabilities, and Skills:

• Experience as a member of an operations, regulatory, compliance, construction or similar team
• Proven ability to implement operational and planning practices
• Excellent interpersonal, verbal, and written communication skills is essential
• Ability to manage multiple tasks and priorities daily ensuring adherence to all risk control, compliance, and regulatory policies
• Experience working within a matrix-style structure across team
• Professional communication, and interpersonal skills
• Strong in all MS applications including PowerPoint, Excel, Word, Visio, and SharePoint

Preferred Qualifications, Capabilities, and Skills:

• Knowledge of the construction, design or engineering field a plus