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Philips Contracts Management Leader North America Market South Africa, Free State, Dihlabeng Local Municipality 715646456
02.08.2024
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Contracts Management Leader, North America Market
Your role:
Your role:
- Manage a team of Contract Managers, Contract Specialist, and Contract Analysts who manage all contracts (instrument/negotiation, system set-up, and customer price files) for all the sale of products/solutions and services for all channels.
- Collaborate with senior and executive levels across the Leadership Teams (North America Leadership Team, including finance, legal, marketing, Q&R, and Regional Business Leaders) to translate business strategies into effective contract strategies, procedures and policies.
- Provide innovative thought leadership to lead, develop, and implement contract initiatives that enhance service delivery, customer experience, and workforce efficiency across NA.
- Drive key business transformations and develop creative solutions that enable realization of business strategies
- Develop and deploy contract initiatives aligned with North America and global requirements.
- Partner with Q&R to drive corrective/preventive actions to ensure that quality standards and compliance with federal, state, and local requirements for the organization are met.
- Mobilize people by raising stakeholder’s engagement to required levels.
- Master’s Degree or equivalent experience with proven understanding of strategic business acumen
- 15+ years’ experience in Contract Management including contract negotiation, contract process and delivery of service, and risk analysis
- Medtech experience preferred
- Experience working effectively in a matrixed environment
- Experience with SaaS contracts
- Demonstrate experience in large commercial organization in one or more operational areas (e.g. Contract Management, Legal, Finance, Sales, Business Development, Marketing, etc.).
- Collaborative mindset with the ability to effectively partner with senior levels in the organization and work in a matrix environment to drive decisions and produce results.
- Strategic thinking/planning skills and in-depth understanding of complex and dynamic contract management operations required to effectively balance contract performance and customer satisfaction.
- Ability to translate complex and abstract ideas into actionable strategies and lead senior level managers and influence other functional areas leaders to implement and execute procedures, policies and programs.
- Ability to develop and implement strategic initiatives to support growth. Must create competitive strategies and plans, consistently meet and exceed goals.
- Ability to partner with all levels of management in the NA geography, and globally.
- Effectively manage numerous business issues at a broad conceptual level and tolerate ambiguity.
- Aptitude to defuse customer (internal/external) escalations issues/ concerns and reset relationship.
- Excellent leadership skills. Demonstrated ability to motivate and lead an organization to achieve business objectives and financial targets.
- Skilled with contracts that support all business channels (direct sales of product and services, distributor, retail, SaaS, US Federal Govt and Canada etc.)
- Demonstrated ability to interface with customers effectively and always instill confidence in the situation.
- Demonstrate excellent communication, presentation, interpersonal and influencing skills
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