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GE HealthCare Field Connectivity Leader WH GI ABUS Mexico, Mexico City, Mexico City 714751712
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Responsibilities
Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area - Responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represents the most direct access to all appropriate internal functions to support the customer · Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area
Includes direct people management responsibility including staffing and performance development. Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.
Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.
Bachelors degree in related field is a must
Minimum of five years of demonstrated experience with the following:
Demonstrated knowledge of how ultrasound systems and associated imaging workflow systems function within an enterprise healthcare environment
Technical knowledge of systems such as (but not limited to) EMRs, PACS, Modality Worklist servers and other DICOM infrastructure, identity management, wireless networks, mobile devices, and cloud-based infrastructure.
In-depth, working knowledge of modern networking and DICOM, as well as understanding of HL/7 and IHE standards.
Excellent knowledge of current privacy and security standards and best practices among healthcare institutions
Knowledge of connectivity best practices and practical know-how of enterprise IT systems; is aware of the competition and the factors that differentiate them in the market
Able to apply judgment and creativity, in addition to technical expertise and analytical thinking to address more complicated customer or engineering needs. Leverages multiple internal and limited external sources outside of own teams to arrive at solutions.
Demonstrated ability to interact, present and influence throughout a health system’s information technology organization, from senior level leaders to departmental IT and cybersecurity specialists
Experience with modern programming languages/methodologies like HTLM, Python, Java, or C++
Ability to travel at least 15% of the time
Home-office internet access
Location is remote, anywhere in the continental United States, but within 90 minutes of a well-served airport
Able to work across multiple time zones
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