Salesforce Solution Architect 

Mexico, Mexico City 

714584147

YOUR IMPACT

• Participating in business process redesign, roadmap planning, and identifying touchpoints in multi-cloud implementations.

• Working closely with our customers to understand the current business processes at a detailed level.

• Participating in discussions with various levels of customer’s IT business partners.

• Developing strong client relationships by building trust, rapport, and positive working relationships with both internal and external collaborators and team members.

• Working with internal and customer stakeholders to create prototypes, proof of concepts, and sample mockups as a means of eliciting and defining business requirements.

• Creating and owning user stories/business requirements documents as an outcome of the requirements gathering sessions, and detailing out the user stories in the agile sprints for the scrum team to work upon.

• As required, participating in the UAT and Go-Live process, including test planning, development of test scripts, testing logistics, test execution, and status reporting.

• Analyzing the data requirements, structures, and integration points of the process, and creating mapping to Salesforce objects or external REST endpoints.

• Identifying business process improvements and opportunities for automation.

• Documenting work using flow charts, written descriptions, screenshots, and videos.

• Applying knowledge, skills, and judgment to make decisions and resolve issues.

• Maintaining a target billable utilization aligned to the role.

REQUIRED QUALIFICATIONS

• +10 Years of CRM experience.

• Demonstrated capability to understand business strategies and application objectives, and translate those requirements into effective implementation designs.

• Excellent design skills, including the ability to critique visual elements and optimize user flows.

• Excellent written and visual communication skills, with the ability to clearly document requirements and process assets using text, diagrams, and videos.

• Self-directed, with the ability to break down a complex process, assign actions, and manage progress within a set timeline.

• Expertise in process modeling tools and standard methodologies.

• In-depth knowledge of key processes in industry-specific solutions.

• Project management tools and standard methodologies

• Data modeling

• Systems analysis and design.

• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

• Advanced English.

BENEFITS & PERKS

• Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!

• World-class enablement and on-demand training with

• Exposure to executive thought leaders and regular 1:1 coaching with leadership

• Volunteer opportunities and participation in our 1:1:1 model for giving back to the community

• For more details, visit