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Providing surprisingly delightful experiences to our customers through all our channels (email, phone, etc.)
Investigate and handle complex claims from start to finish
Organize and prioritize daily tasks in order to resolve claim-based questions
Working together with stakeholders from Underwriting and Insurance Product on setting up new product lines
Coaching junior colleagues and working with management to help shaping processes
Minimum of 4+ years of claims-handling experience, preferably in Property
Native English
Desire to work in a unique, dynamic, and fast-paced startup environment
Efficient and loves to get shit done
The ability to approach your work with empathy, patience, and positivity
These jobs might be a good fit