BMC Sales Operations Analyst- Seismic 

India, Maharashtra 

713632055

You enjoy working cross-functionally across Sales, Marketing, Customer Success, Operations, and IT organizations.

You’re a team player and believe in building synergies across BMC to create/continually evolve one integrated customer journey.

You like to innovate, and have a passion for solving business problems, to continuously improve our quality of service

You have a passion for development, and challenge yourself to learn new things

You know how to have fun and connect with people

Provide administrative support for content management system used as our sales enablement platform for corporate internal & external functions which includes sales, presales, customer success, marketing, partners, operations etc.

Development and maintenance of custom pages.

Management of incidents and tickets logged by end users via Helpdesk system/Emails.

Management of user groups, maintenance of data table, manage inventory of inactive users and offboard them from the system via set process.

Monitor content libraries for any misplacements, taxonomies, and other features of CMS platform.

Generate reports that provide the metrics required for teams to get insights on various functionalities of platform, performance of content, adoptability of users etc.

Help in Creation and maintenance of process documentation.

Research, test and implement new tools, solutions, and approaches that will help to improve productivity/user experience.