IBM Deputy Group Manager-HRO Transition 

India, Karnataka, Bengaluru 

713505793

• As a transition manager you will assume overall responsibility and accountability of Hire to Retire transitions. The successful candidate will be responsible for overseeing the entire transition process, ensuring a smooth and seamless transfer of services, and meeting all project objectives and deliverables. This is a critical role that requires strong project management, coordination, and communication skills.
• You will own client engagements / contracts across geographies & provide transition support for establishing processes, metrics identifications and reporting
• Manage stakeholder engagement from both a client and IBM perspective.
• Monitor workstream transition spending to ensure costs are within approved cost case budget.
• You will own client engagements / contracts across geographies & provide transition support for establishing processes, metrics identifications and reporting
• Establish and maintain robust tracking mechanism for key indicators of the operations to support decision-making
• Responsible to achieve transformation at a high level of change management experience, including challenging, inspiring, and leading the team
• Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery
• Assist management with career development activities for team members, team leaders and managers, including performance management, feedback, and training
• Ensure adequate mentorship and training of team members to ensure process objectives and Customer requirements are met.

Key Competencies

• Contracts Review:Ability to review and interpret contracts to ensure compliance and alignment with project objectives, requirements and deliverables.
• Team Management:Skilled in managing and leading cross-cultural, cross-geo teams of transition resources, transformation resources and subject matter experts.
• Project Management:Strong and proven project management skills, including planning, execution, and monitoring of projects, skilled in project management tools – Monday.com preferred. Certification in project management (e.g., PMP, PRINCE2) preferred.

Required Technical and Professional Expertise

• Minimum 10-12 years of experience in Hire to Retire Transitions and Transformations
• Proven experience in creating and developing of value proposition, business cases, industry specific offerings
• Ability to ideate strategic direction and initiatives through designing of business outcome models, contracting structures and identification of new opportunities and business lines
• Proficient in supporting sales team for building compelling business case for prospect clients to offshore business and work closely with Process Delivery leaders in identifying improvement opportunities and implement the same across all processes
• Expertise to lead efforts on continuous process improvements and transformation along with carrying out maturity assessments
• Proven experience in understanding of end-to-end Hire to Retire processes. In depth process knowledge in reporting, management reporting and analytics

Preferred Technical and Professional Expertise