Salesforce VP Software Engineering Service Cloud 

United States, California, San Francisco 

712604322

Job Category

Software Engineering

Job Details

Responsibilities:

• Fulfill the role as the leader of Salesforce’s Service Cloud Engineering group - mentoring, growing, and running a world-class, high functioning, highly productive, agile, inclusive, motivated, and distributed engineering organization

• Be plugged into our customer’s needs, and closely partner with the product organization to build a vision and roadmap that meet business goals and revenue targets, while aligning on objectives, priorities, trade-offs, and risks

• Implement best engineering management and organizational development practices as we continue to scale

• Be deeply involved in driving architecture, execution, and delivery

• Make and own critical decisions and be proactive in foreseeing and resolving issues.

• Ensure teams are accountable and have clear priorities and adequate resources.

• Build a world class engineering team: Foster and facilitate the professional growth and development of our engineering staff as well as lead effective cross-functional collaboration across groups within the organization.

• Build organizational capability within these teams by recruiting and retaining outstanding talent and providing mentoring, training (internal and external), and other opportunities for professional growth and development.

• Foster a culture of technical excellence and service ownership

• Collaborate with our Service Cloud go-to-market team to prioritize and drive the Service Cloud product vision into the market

Minimum Requirements:

• 10+ years of executive-level experience in building and leading impactful software engineering teams with solid delivery focus and a consistent record of high-impact results

• Experience partnering with the Product organization in co-creating executable product vision and roadmaps

• Strong interpersonal and leadership skills

• Ability to work under tight deadlines while being flexible and responding to changing business and technical conditions

• Mentor members of the team enabling them to deliver high-quality Systems & End User experience.

• You will apply engineering leadership and deep knowledge of software development at scale to lead the operation, adoption, and evolution of these services

• Strategize on and deliver engineering goals in support of product & business goals

• Demonstrated expertise in navigating complex organizational issues, and driving results collaboratively and/or through directive management

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