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JPMorgan Risk Management - Fraud Product Manager Vice President 
United States, Ohio, Columbus 
712071316

04.02.2025

As a Fraud Risk Product Manager in Risk Management, you will shape the technology solutions that drive our strategic fraud risk initiatives. Working at the intersection of business and technology you'll interact with colleagues in various lines of businesses to learn about challenges and opportunities, transform that knowledge into high quality technical requirements, and coordinate with technical delivery teams to ensure solutions meet all requirements while providing exceptional business and customer experience.

While your role requires both business and technical skills including expertise in everything from data management to functional design, it also hinges on teamwork and leadership. You will offer clear guidance and feedback to your colleagues, product teams, and technology resources to ensure highest quality deliverables, processes, and experiences while promoting the values, culture, and brand of JPMorgan Chase.

Job Responsibilities

  • Partner with Fraud Risk product owners, data scientists, and fraud strategists on various initiatives to facilitate and drive customer focused solutions across the organization, serving as a subject matter expert to major business processes and supporting applications/capabilities
  • Manage the interdependencies between product releases and other product delivery teams and activities required for end to end delivery
  • Design solutions and improve existing software systems and applications to meet business requirements, working with stakeholders and technology partners
  • Conduct and lead technical and functional JAD sessions, driving the team during solution design and defining web services API contracts. build requirement artifacts, data flow diagrams, user stories, use cases, mapping documents, and defining test scenarios.
  • Elicit accurate functional and technical requirements and user stories with supporting acceptance criteria.

Required qualifications, capabilities, and skills

  • Minimum of 8+ years of experience in project management in financial services
  • Well versed with Agile methodology and experience in driving projects under this framework.
  • Ability to multi-task and manage and deliver competing priorities
  • Self-motivated, tenacious with excellent time management/prioritization skills
  • Strong, clear, and concise written and verbal communications with ability to edit and prepare executive level communications with fast moving pieces of information
  • Adept at working in matrix organization and dynamic high performance teams
  • Strong inter-personal skills to instill confidence and trust

Preferred qualifications, capabilities, and skills

  • Bachelor's degree preferred
  • Preferred experience with using workflow tools, SharePoint, Jira, and Tableau
  • Preferred Certification for Project Management
  • Experience in fraud risk a plus
  • Experience working with globally distributed scrum teams a plus