Salesforce Principal Technical Pre-Sales Architect - Agentforce 

United Kingdom, England, London 

711022700

Job Category

Job Details

As anAgentforce Technical Pre-Sales Architect, you’ll act as a trusted advisor to our customers, guiding them through theemerging AI solutionsand ensuring they realize the full value of the platform. You’ll combine deeptechnical domain expertisein AI/ML, data infrastructure, and CRM with strong presentation and solutioning skills. Working side by side with our Account Executives, Solutions Engineers, Product, and Product Marketing teams, you will:

• Provide technical leadershipduring pre-sales by assessing customer use cases, recommending optimal solutions, and shaping the overall technical vision for Agentforce within their ecosystem.

• Champion standard methodologiesaround AI/ML (including agent-based models, predictive, and generative AI), data pipelines, and the Salesforce platform to drive innovation and customer adoption.

• Create and deliverrelevant content—demos, videos, whitepapers, enablement sessions—to both internal and external audiences, establishing yourself as a leader with vision for Agentforce.

If you are

• Tackle Sophisticated Problems: Research customer challenges, architect innovative AI/ML solutions, and drive key technical decisions

• Drive Adoption & Value: Facilitate customer alignment on high-impact use cases that leverage AI, data pipelines, and Agentforce.

• Showcase Real-World Solutions: Partner with Sales and Solutions Engineering to build compelling demos and prototypes that illustrate immediate return on investment and practical use.

• Facilitate Workshops & Education: Lead whiteboarding sessions, training, and hands-on workshops to help customers and internal teams understand AI opportunities and challenges.

• Develop Cross-Platform Solutions: Integrate data cloud, CRM, analytics tools, and cloud services (REST APIs, SDKs, data pipelines) into scalable, cohesive architectures.

• Lead Technical Thought Leadership: Produce best-practice documentation, architectural diagrams, and enablement materials that highlight emerging AI trends and Agentforce innovations.

• Technical Pre-Sales/Consulting: Several years in solutions engineering, architecture, or technical consulting, ideally in B2B SaaS.

• AI & ML Expertise: Experience with machine learning concepts (predictive and generative AI), plus the ability to communicate value to diverse audiences.

• CRM & Data Knowledge: Familiarity with Salesforce CRM and modern data stacks; comfortable discussing governance, security, and integration.

• REST APIs & SDKs: Confirmed ability to demonstrate APIs and SDKs to build robust, scalable solutions.

• Hands-On Development: Proficiency in programming (e.g., JavaScript, Python, SQL) or Salesforce development (Apex, Lightning Web Components, etc.).

• Excellent Communication: Strong presentation skills; adept at explaining sophisticated ideas and guiding customers toward impactful solutions.

• Curiosity & Continuous Learning: Passion for exploring emerging AI research, frameworks, sharing insights, and experimenting with pioneering technologies. Actively stays up to date onnew LLM modelsandagentic approaches, experimenting withprompt engineeringto drive innovation.

• : Experience with Agentforce, Data Cloud, or Salesforce products (Sales Cloud, Service Cloud, Heroku).

• Data & Cloud Platforms: Familiarity with databases (Snowflake, Databricks), ETL processes, and cloud providers (AWS, Azure, GCP).

• Sophisticated AI/ML: Exposure to frameworks (TensorFlow, PyTorch), MLOps practices, andcloud AI platforms(e.g.,Google Vertex AI,AWS Sagemaker). Hands-on work withGenerative AI,Large Language Models (LLMs),agent-based frameworks, andprompt engineering

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