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Truist Document Control Specialist United States, North Carolina, Winston-Salem 708619876
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Regular or Temporary:
English (Required)
1st shift (United States of America)
Please review the following job description:Receive, scan, file and release titles. Record and release Uniform Commercial Code (UCC's). Ensure that documents such as title filings are properly recorded with the appropriate agency. Review reports and follow up on missing items from titles from dealers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Take customer, dealer, and other third-party calls regarding title and lien perfection issues.
2. Enter titles in Sheffield loan servicing system and file titles in the safe.
3. Coordinate the scanning of the titles.
4. Review and process scanned title exceptions in Sheffield exception portal daily.
5. File UCC 1 and UCC 3 in CT Lien Solutions. Review daily UCC file for exception management.
6. Mail titles, Manufactures Statement of Origin (MSO) or other documents to the customer upon satisfaction of loan.
7. Pull titles, MSOs, and UCC for charge-offs or repossessed accounts.
8. Work daily in VINTEK to process exceptions, obtaining account information for titles that have been received via e-filing.10. Send titles back to Department of Motor Vehicles (DMV) or dealers to have mistakes corrected.
11. Research missing titles or lien filings with dealerships and/or DMV.
12. Ensure state lien perfection requirements are correct and up to date for collateral finance.
13. Assist and educate dealers with Sheffield expectations regarding title and lien perfection.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High School diploma or equivalent
2. Three years of related experience
3. Demonstrated knowledge in banking or financial services
4. Excellent communication skills
5. Excellent interpersonal skills
6. Strong organizational skills
7. Ability to multi-task
8. Ability to work in a fast paced environment
9. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Take customer, dealer, and other third-party calls regarding title and lien perfection issues.
2. Enter titles in Sheffield loan servicing system and file titles in the safe.
3. Coordinate the scanning of the titles.
4. Review and process scanned title exceptions in Sheffield exception portal daily.
5. File UCC 1 and UCC 3 in CT Lien Solutions. Review daily UCC file for exception management.
6. Mail titles, Manufactures Statement of Origin (MSO) or other documents to the customer upon satisfaction of loan.
7. Pull titles, MSOs, and UCC for charge-offs or repossessed accounts.
8. Work daily in VINTEK to process exceptions, obtaining account information for titles that have been received via e-filing.10. Send titles back to Department of Motor Vehicles (DMV) or dealers to have mistakes corrected.
11. Research missing titles or lien filings with dealerships and/or DMV.
12. Ensure state lien perfection requirements are correct and up to date for collateral finance.
13. Assist and educate dealers with Sheffield expectations regarding title and lien perfection.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High School diploma or equivalent
2. Three years of related experience
3. Demonstrated knowledge in banking or financial services
4. Excellent communication skills
5. Excellent interpersonal skills
6. Strong organizational skills
7. Ability to multi-task
8. Ability to work in a fast paced environment
9. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Preferred Qualifications:
1. Bachelor's degree in Business or related field, or equivalent education and related training
2. Two years of title or lien perfection experience
1. Bachelor's degree in Business or related field, or equivalent education and related training
2. Two years of title or lien perfection experience
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