JPMorgan Global Employee Onboarding Solutions GEOS Associate 

Philippines, Quezon City 

708537663

As a Global Employee Onboarding and Solutions (GEOS) Associate within the Commercial and Investment Bank (CIB), you will play a crucial role in ensuring seamless employee onboarding and support. You will manage processes related to employee movement, technology provisioning, and real estate relocations. Collaborating with senior management and various support groups, you will promote efficiency and innovation in our processes. Your role will involve working closely with business managers to address system access issues and provide support to GB employees. Your contribution is vital in fostering a collaborative and efficient work environment.

Job Responsibilities:

• Deliver prompt and effective support to employees facing system access challenges by diagnosing issues, providing solutions, and escalating complex problems to higher-level support teams when necessary.
• Perform comprehensive research and data tracking to bolster business operations, compiling reports and coordinating information to aid in decision-making processes.
• Detect issues and devise efficient solutions to enhance processes and overcome challenges, utilizing critical thinking to analyze situations and make informed decisions.
• Communicate clearly and effectively with diverse groups across the organization, ensuring timely updates and collaborating with team members and cross-functional teams to foster a positive and productive environment.
• Operate independently under pressure, adeptly managing multiple tasks and deadlines while maintaining an organized and methodical approach.
• Complete all tasks with a high degree of quality and attention to detail, ensuring accuracy and efficiency in all work.
• Provide timely project status updates to relevant stakeholders, employing project management tools and techniques to track and manage deliverables.
• Demonstrate expertise in provisioning technology, applications, and market data.
• Uphold a robust control and compliance environment, continuously identifying opportunities to mitigate risk in daily operations.

Required Qualifications, Capabilities, and Skills

• Demonstrated ability to analyze and evaluate information or situations clearly, logically, and objectively.
• Strong client service mindset with proven experience in client-facing roles.
• Recognized leadership skills and ability to partner effectively with stakeholders.
• Effective interpersonal and communication skills across all organizational levels.
• Ability to work effectively under pressure and meet deadlines.
• Excellent judgment and professionalism, with a commitment to maintaining confidentiality.
• Proven ability to manage competing priorities and ensure task completion.
• Consistent embodiment of the firm's values and adherence to the code of conduct.
• Focus on controls and risk mitigation strategies.
• Project management skills with experience leading initiatives or supporting teams.
• Proficiency in MS Office suite of products.