Uber Team Lead - Fraud Managed Services 

United States, West Virginia 

708379081

What You'll Do

-Queue management - help manage scheduling and priorities to make sure the queue stays under control at all times

-Quality management - facilitating QA and close-the-loop talks

-​​Track the progress of projects and initiatives, understand dependencies, communicate status to senior leadership and stakeholders, facilitate and coordinate schedules for meetings either locally or across sites

-Design and coordinate the implementation of improvement initiatives in the assigned work areas.

-Help to execute Efficiency and KRK COE FMS roadmap.

What You'll Need

• Interest in people management and operational fields, experience in people management will be an asset
• Excellent knowledge of English (written and spoken)
• Outstanding communication skills. Your communication style is flexible to the situation. From communicating updates to your team to discussing metrics with key partners, or making pitches to management, you communicate clearly and with a purpose
• Passion for helping others and enabling them to reach their full potential
• Experience working well in a team environment, contributing to a collaborative work environment where people learn from one another and continuously improve processes
• Ability to troubleshoot problems and find speedy resolutions
• Ability to convert ambiguous business problems into digestible and actionable solutions or projects
• Skilled at balancing competing priorities and delivering at an exceptional level
• Good business acumen and strong stakeholder management skills
• Proactive, detailed oriented attitude
• Focus on process improvement, optimization, and efficiency
• ‘Go get it’ attitude

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .