Job responsibilities
- Identify stakeholder requirements, solutionise problems utilizing software development tools to deliver automation initiatives that positively impact the team and wider LOB.
- Conduct in depth data analysis and independent research when required to help illustrate potential risks and areas for improvement. Utilize the research effectively to collaborate effectively and deliver on measurable goals.
- Lead the management of a variety of key projects to completion. Designing / Contributing to, presenting and delivering on clear predefined goals which will assist in improving the team’s oversight of firmwide compliance.
- Supports the team’s effort in collaborating with business partners with a view to identify areas for process enhancement, demonstrating a readiness to spearhead improvement endeavours and be recognized as an SME by stakeholders
- Understand fully new initiatives being delivered by the team. Tailor and lead presentations and roadshows to senior stakeholders by modifying the delivery and focus dependent on LOB priorities.
Required qualifications, capabilities, and skills
- Formal training or certification on Capacity Management practices concepts and expanding applied experience
- Knowledge of the Capacity Management practices and activities
- Understanding or willingness to learn coding languages such as Python
- Large amount of experience or certifications in low code automation tools such as Alteryx and Tableau
- Demonstrated innovative thinking and ability to lead in process improvement and automation, continually striving to add value seeking out improvement opportunities
- Excellent communication and interpersonal skills & strong organizational and time management skills
- Strong problem-solving skills, with the ability to address challenges and find solutions
- Experience as a project manager with a track record of leading projects to completion
- Strong business and data analytical skills
- Experience across the whole Software Development Life Cycle & exposure to agile methodologies such as CI/CD, Application Resiliency, and Security
- Emerging knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Preferred qualifications, capabilities, and skills
- Familiarity with modern front-end technologies
- Exposure to cloud technologies