GE HealthCare Senior Site Reliability Engineer 

United States, Illinois 

707406616

Roles and Responsibilities

• Establish performance baseline, capacity thresholds, correlate events, and define monitoring/alerting criteria.
• Develop automated solutions to address potential problems before they result in a service interruption.
• Provide impact assessment and mitigation plan for changes going into the production environment.
• Investigate root cause of severe and systemic outages, identify corrective actions and apply across the enterprise.
• Develop availability measures that align with consumer experience to accurately assess the usability of crucial services.
• Build capacity models to baseline transactional load compared to resource performance and leverage data to predict overall system capacity while automating load placement to avoid outages.
• Identify thresholds for all critical links in the data path to quickly isolate where imbalances may result in potential outages.
• Analyse failure points in services to model risk level and resolution steps if failure occurs.
• Assist in driving architecture enhancements into system to mitigate potential failure points.
• Programmatically monitor for and remediate configuration drift of critical devices.
• Develop response plans to potential failure points and evaluate effectiveness during planned tests.
• Perform comprehensive operational health checks of the entire services to identify areas of concern and track activities to drive improvements at all levels of the architecture.
• Provide technical coaching and direction to more junior teammates.

Qualifications/Essential Requirements

• Bachelor's Degree in Computer Science or STEM” Majors (Science, Technology, Engineering and Math) with at least 10 years of progressive experience.
• Experience in site reliability engineering, with a focus on AWS.
• Strong understanding of AWS Services, architecture, and best practices.
• Experience with configuring, customizing, and extending monitoring /APM tools (Datadog, Kloudfuse, Grafana, Splunk, etc.)
• Operational experience in complex distributed systems, including defining, measuring and monitoring SLO/SLAs for availability and reliability goals.
• Experience with incident management and post-incident reviews.
• AWS Certified Solutions Architect Associate, AWS Certified DevOps Engineer is a plus.

• Expertise on management & administration of Kubernetes clusters.
• Strong background in scripting, automation, configuration management, and infrastructure-as-code practices (Terraform AWS CloudFormation, Crossplane, Pulumi etc.)
• Good understanding of DevOps practices, CI/CD pipelines, version control systems (Git). Experience in GitOps is a plus.
• Strong knowledge on Unix based operating systems & workload management and networking systems.