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Boston Scientific Business Systems Analyst APAC 
Malaysia, Penang 
707314923

Today

Key Responsibilities

  • System Analysis and Design :
    • Gather and understand business requirements from business or process owners
    • Conduct feasibilities studies and solution prototyping with relevant IT partners
    • Define, design and re-engineer business systems solution and processes
    • Review and ensure IT design & solution prototype are meeting business needs with user/customer experience in mind
  • End to End Solution Implementation:
    • Lead and deliver end-to-end system solutions implementation including design and build review, conduct testing and user training, cutover and go live support
    • Works closely with IT development team (internal and external) to assure a timely solution according to the specifications and implementation of business needs
    • Assure quality of system solutions implementation by developing and executing test plan and cases
    • Create and provide quality training material for user assistance and system usage
    • Resolve issues related to business use of implemented systems or processes by working with systems or process owners and project teams to find acceptable solutions
    • Guide implementation of enterprise and system level architectures and systems by creating and communicating well-written documentation and presentations
  • Business Process Improvement:
    • Identify opportunities for business process improvements and recommend system solutions to enhance efficiency and effectiveness
    • Drive harmonization across systems and processes
  • Business Continuity Support:
    • SAP issues troubleshooting and fix, work requests and consultation
    • Collaborate with SAP global team to resolve major issues and site outages
    • SAP Access – new SAP user/license setup (new hires, role changes), SAP Training governance
    • Audit support: Reports, transactions, queries, segregation of duties
    • Year End Activities: Analysis and support for clean-up activities
  • Create and maintain detailed documentation of system configurations, processes, and procedures
  • Work closely with business stakeholders, IT teams, and external vendors to ensure successful system implementations and upgrades
  • May lead multiple project activities simultaneously, working with internal and external cross-functional groups
  • Manages system implementation projects by applying basic project management methodology

Key Qualifications

  • Bachelor’s Degree, in Information Technology, Computer Science, or a related field
  • 3 to 5 years of working experience as a SAP Business System Analyst or in a similar role
  • Proficiency in SAP modules such as SAP LE/WM, SD, MM etc. Strong understanding of SAP configuration and customization
  • Experience in managing SAP implementation projects and working in a team-oriented, collaborative environment
  • Excellent analytical and problem-solving skills with the ability to understand complex business processes and translate them into system solutions
  • Strong verbal and written communication skills with the ability to interact effectively with technical and non-technical stakeholders
  • Knowledge and experience in SAP (S4HANA) will be advantageous
  • Project management experience with formal accreditation is a plus
  • Ability to navigate a cross matrixed and diverse environment
  • Enjoy being part of a highly diversified workforce and working across different time zones