Bank Of America Senior Fulfillment Advisor 

United Kingdom, England, London 

706387957

Corporate Title: VP

Join our bustling Bromley office, situated in one of London’s greenest boroughs. Here you will find plentiful and easy commuting routes, with central London just 15 minutes away by train.

Job Description:

Responsible for acting as the primary interface with the client to establish all connectivity between organizations. Organizes all internal and external project related activities to ensure a timely and smooth client implementation process related to trade finance products, services, and technology solutions. Experienced senior professional and mid-level contributor able to work with senior leaders and high-pressure environment.

Responsibilities:

• Manage dedicated email inbox, prioritize, client requests, case and implement eligible item
• Create a case/package for tracking, monitoring and E2E resolution as applicable
• Receive and respond to implementation requests received by email and questions from internal partners
• Conduct limited research and respond to client and be able answer questions and inquiries
• Utilize the various bank systems to support clients’ requests
• Managing the end-to-end onboarding of clients to the Trade platform so that these clients are eligible for standard Trade products and Supply Chain Finance programs
• Overseeing all elements of relevant KYC and Legal documentation required to facilitate client onboarding.

What we are looking for:

• Ability to coordinate with multiple stakeholders and conflicting priorities
• Knowledge of global trade business
• Ability to manage timelines, display sound judgment, and identify points for escalation
• Collaborative, experienced in working with business partners to achieve goals and successfully complete projects and initiatives
• Project and/or Project Management skills

Skills that will help:

• Excellent client communication skills (written and verbal)
• Good organizational and time management skills

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.