Airbnb Business Operations Lead Events 

United States 

706050272

A Typical Day:

• Oversee a centralized Events model that drives business growth and will consist in shaping the levers and approach that should be developed at the country level to grow our communities.
• An expert in business analytics and operations, responsible for creating the framework by which any number of approved Events tactics are deployed, driving structured decision-making and partnering closely with Global Supply leads, Country Managers and in market Business and Strategy Operations Leads.
• Responsible for building a robust data tracking and analysis infrastructure in partnership with Analytics, Strategic Finance, Product and Engineering teams to steer event strategy, evaluate event performance and provide actionable insights for the wider Events business.
• Drive, influence, and align all relevant key stakeholders to achieve the objectives set up for the Events Program.
• Be the point of contact with product marketing in the country in order to get feedback and provide insights on key launches.
• Track and analyze key business metrics to measure the effectiveness of large scale Event programs. Regularly analyze data to refine strategies, improve content, and enhance the overall impact of the program that will support the decisions taken in the country to achieve the goals
• Influence and guide the development of the events strategy across the company at large, focused on driving growth metrics. Includes identifying business trends and opportunities that can be enhanced through the events work.

Your Expertise:

• 10+ years experience in a consulting position, or project management in hospitality or online Travel Agency (OTA) industry is preferred. Experience working with major events is preferred.
• Expert in data modeling and tracking and analytics infrastructure to produce a robust business intelligence framework
• Strong experience in with product and engineering teams as well as external data vendors
• Able to extract insights from the data and turn that into actionable recommendations
• Experience working cross-functionally with product, marketing, sales operations and enablement teams
• Ability to take initiative and deal with uncertainties
• Strong appetite for working with the Airbnb community
• Ability to manage complex projects and multi-task with excellent organization skills.
• Pays attention to both details and macro-level outcomes
• Seasoned internal and external communicator with strong interpersonal skills
• Ability to thrive in a fast-paced, dynamic and ever changing startup environment
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity.
• Data driven, can do attitude, strategic thinker and passion for new products and solutions.
• Comfortable with Excel, SQL
• Strong verbal and written communication skills