Microsoft Customer Experience Engineering 

Ireland 

705472804

high standardsfor quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans.

Our organization is looking for you, aite Reliability Engineer with extensive experience in implementingService Level Objectivesmonitoring solutions to top Azure customers.As a key member of ourteam, you will play a critical role in ensuring the reliability, availability, and performance of. You willbe responsible fordesigning, implementing, androbust SLO monitoring systems to track and meet the service leveldefined in ourengagement agreementsour inclusive culture, growth & learning mindsets, and unwavering dedication to diversity.

“measure what matters“no dead-ends“get it done” ,

• Bachelor’s or master’sdegree incomputerengineering(or equivalent)
• • Technical Skills:
  • Provenexpertisein implementing and managing Service Level Objectives (SLOs) and Service Level Indicators (SLIs) forcloudcustomers.
  • Proven experience in designing and implementing monitoring solutions for customers.
  • Extensive experience with monitoring tools and platforms
  • Advanced certifications in SRE or related fields.
  • Experiencein observability, SREOpenTelemetry, Prometheus, Grafana, Dynatrace, Datadog,AzureMonitor, AI, ML

  #AZCXP #AZCXPACES

T The ability to meet Microsoft, customer and/or government security screening requirements arefor this role.These requirequirements include, but are not limited to the following specialized security screenings:

• requiredto pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

• :
• At least provenyears of experience with designing, implementing,debuggingand launching commercial software products or web services.Expertise

Proven years of experience in designing Observability and monitoring solutions inor AWS/GCP), SLO/SLI Implementation is a plus.

Proven years of experience in an external client facing role or customer handling.

• Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.

• Excellent Communication: Must have the ability to empathize with customers and convey confidence.