Adidas MANAGER GBS HR SERVICES WORKFORCE ADMINISTRATION 

United Kingdom, England 

703810923

Key Responsibilities:

· Monitor daily the team’s performance, ensure direct reports meet their individual tasks, deadlines and deliver according to established standards.

· Coach and mentor staff to ensure each team member excels individually, engage, and motivate the team to work together towards the success of a common goal.

· Act as first escalation level and solve issues as quickly as possible, including root cause analysis and process improvement based on findings.

· Ensure that the projects and processes are delivered in accordance with established policies and procedures along with all legislative compliance requirements.

· Maintain effective internal controls and proactively work to identify and implement efficiency improvements. Support internal & external audits.

· Build & maintain long-term relationships with internal or external customers & key stakeholders (e.g., HR Directors, COEs, Total Rewards, Talent Acquisition, HR Data, H2R HXM, etc.).

· Support implementation of Hire to Retire Strategy regarding tools, programs, and processes on a cluster level.

· Participate in internal and cross functional projects as required.

· Create and implement realistic goals for the team in alignment with GBS strategy.

· Develop and implement best practices, monitor and improve key performance indicators and SLA metrics.

· Maintain confidentiality of any private employee information, any proprietary information and ensure process wise information is secure.

· Create ad hoc reports/ reporting and analyze data, both for internal management as required and for external authorities / agencies to meet legal obligations.

Key Relationships:

· GBS Operations and Process Excellence teams

· Employees

· External authorities, consultants, and suppliers

· HRBPs

· HR Experts: Rewards, Mobility, Talent, Learning

· Legal department

· Finance Department

Knowledge, Skills and Abilities:

· Strong interpersonal skills combined with an ability to navigate easily within complex organizations, connect with a variety of functions, audiences, etc.

· Previous experience in leading and managing operational HR teams and team leaders

· Ability to lead by example and prioritize team’s workload to provide excellent customer experience, having a high-volume administration to execute

· Very good analytical skills and detail-oriented work style

· Timely and complete achievement of set goals, while maintaining appropriate quality of parameters

· Highly results driven and self-motivated team player with compassion, integrity, trust, and perseverance.

· Taking responsibility for solving problems

· Ability to work under pressure And to prioritize tasks

· Curious and growth mindset, keen to learn and approach subjects outside of comfort zone, look beyond the obvious

· Solid knowledge in HR topics, such as: HR Administration (hiring, health insurance, systems, compensation and benefits, mobility)

· Good understanding of legal regulations for several European countries (ideally for Germany)

· Solid experience with SAP and good knowledge of HR Systems like, development tools, performance tools, etc.

Requisite Education and Experience / Minimum Qualifications:

· University degree in HR/Business Administration or similar

· 5+ years of overall work experience in HR Operations/Services

· Proven work experience in people management

· Fluent in English

· Broad and deep understanding of job function

· Strong knowledge of MS-Office applications