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IBM SAP CRM Consultant 
Philippines, Quezon City 
702386107

04.09.2024

Your Role and Responsibilities
In this role, you’ll work in our IBM Client Innovation Center (CIC), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world.​ These centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different industries.

Your primary responsibilities include:

• Lead the technical design and implementation of SAP solutions for simplicity, amplification, and maintainability.

• Work from strategy development to solution implementation using your knowledge of SAP and working with the latest technologies such as S4Hana.

• Partner with a cross-functional global team to ensure customer success in an agile environment.


Required Technical and Professional Expertise

Assists clients in the selection, design and implementation of CRM modules of SAP. This role uses consulting skills, business knowledge and SAP CRM expertise to effectively integrate SAP CRM into the client’s business environment.
Skills include software selection, requirements definition, configuration, testing, SAP CRM functional knowledge / SAP CRM Marketing, SAP CRM Service, SAP CRM e-Commerce, SAP CRM Interaction Center Operations and Management, SAP CRM Channel Management.

Must Have skills
  • Should have experience in development/ enhancement, using SAP C4C SDK Should be able to fix technical issues, develop and/or re-engineer highly complex application components, and support integration with 3rd party
  • Good to have SAP CRM as a secondary skill


Preferred Technical and Professional Expertise

  • S/4 HANA certification is a plus