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Boston Scientific SAP Business Systems Analyst APAC 
Malaysia, Penang 
701895075

06.09.2024

System Analysis and Design:

  • Gather and understand business requirements from business or process owners
  • Conduct feasibility studies and solution prototyping with relevant IT partners
  • Define, design, and re-engineer business systems solutions and processes
  • Review and ensure IT design and solution prototypes meet business needs with user/customer experience in mind

End to End Solution Implementation:

  • Lead and deliver end-to-end system solutions implementation, including design and build review, conducting testing and user training, cutover, and go-live support
  • Work closely with the IT development team (internal and external) to ensure a timely solution according to the specifications and implementation of business needs
  • Assure the quality of system solutions implementation by developing and executing test plans and cases
  • Create and provide quality training material for user assistance and system usage
  • Resolve issues related to business use of implemented systems or processes by working with systems or process owners and project teams to find acceptable solutions
  • Guide the implementation of enterprise and system-level architectures and systems by creating and communicating well-written documentation and presentations

Business Process Improvement:

  • Identify opportunities for business process improvements and recommend system solutions to enhance efficiency and effectiveness
  • Drive harmonization across systems and processes

Business Continuity Support:

  • Troubleshoot and fix SAP issues, handle work requests, and provide consultation
  • Collaborate with the SAP global team to resolve major issues and site outages
  • Manage SAP access, including new SAP user/license setup (new hires, role changes), and SAP training governance
  • Provide audit support, including reports, transactions, queries, and segregation of duties
  • Support year-end activities, including analysis and clean-up activities
  • Create and maintain detailed documentation of system configurations, processes, and procedures
  • Work closely with business stakeholders, IT teams, and external vendors to ensure successful system implementations and upgrades
  • Lead multiple project activities simultaneously, working with internal and external cross-functional groups
  • Manage system implementation projects by applying basic project management methodology

Requirements

  • Bachelor's Degree in Information Technology, Computer Science, or a related field
  • 5 to 8 years of working experience as an SAP Business System Analyst or in a similar role
  • Proficiency in SAP modules such as SAP LE/WM, SD, MM, Plant Maintenance, FI/CO, etc., with a strong understanding of SAP configuration and customization
  • Experience in managing SAP implementation projects and working in a team-oriented, collaborative environment
  • Excellent analytical and problem-solving skills with the ability to understand complex business processes and translate them into system solutions
  • Strong verbal and written communication skills with the ability to interact effectively with technical and non-technical stakeholders
  • Knowledge and experience in SAP (S4HANA) will be advantageous
  • Project management experience with formal accreditation is a plus
  • Ability to navigate a cross-matrixed and diverse environment
  • Enjoy being part of a highly diversified workforce and working across different time zones