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IBM Deputy Group Manager- F & Operations 
India, Maharashtra, Mumbai 
701870561

12.08.2024

Your Role and Responsibilities
  • As a DGM, you are responsible for handling finance clients in different industries and across Finance and Accounts.
  • You will own client engagements / contracts across geographies- Operations support for establishing processes, metrics identifications and reporting
  • Establish and maintain robust tracking mechanism for key indicators of the operations to support decision-making
  • Responsible to achieve transformation at a high level of change management experience, including challenging, inspiring and leading the team
  • Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery
  • Assist management with career development activities for team members, team leaders and managers, including performance management, feedback and training
  • Ensure adequate mentorship & training of team members to ensure process objectives & Customer requirements are met


Required Technical and Professional Expertise

  • Minimum 13-16 years of experience in Finance and Accounting Delivery & Transformations
  • Proven experience creating and developing of value proposition, business cases, industry specific offerings
  • Ability to ideate strategic direction and initiatives through designing of business outcome models, contracting structures and identification of new opportunities and business lines
  • Proficient in supporting sales team for building compelling business case for prospect clients to offshore business and work closely with Process Delivery leaders in identifying improvement opportunities and implement the same across all processes
  • Expertise to lead efforts on continuous process improvements and transformation along with carrying out maturity assessments
  • Should be MBA Qualified


Preferred Technical and Professional Expertise

  • Proven experience in end to end Record to Report , Procure to Pay & Order to Cash process. In depth process knowledge in central finance reporting, management reporting and reports
  • Ability to influence people internal/external customers, Operations and Finance partners
  • Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
  • Intuitive individual with an ability to manage change and proven time management
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
  • Up-to-date technical knowledge by attending educational workshops, reviewing publications