Uber Program Specialist - Regulatory Support 

United States, West Virginia 

701109203

Your Impact in Role:

• Operationalise and Continuous Improvement of BAU Processes: Ensuring that all queries, tools and processes run smoothly as part of BAU for Regulatory Support. Continuously improve on processes and documentation to ensure all our processes are auditable and maintainable
• Help deliver stellar operations outcomes according to agreed service level agreements: ensuring our support sites across APAC achieve the best outcomes for regulators, especially in the face of new products and features, and ensuring our site operates as efficiently as possible while maintaining the highest level of quality
• Diagnose opportunities for improvement: You will closely collaborate with various teams to perform root cause analysis on problem areas

The Experience You'll Bring:

• Proven experience: whether it be in a startup, bank, consultancy, or corporate, you are someone who loves driving change in a fast-paced environment
• Demonstrated Data/Analytics experience; Excel proficiency; proficiency in SQL and JQL
• Exceptional writing and verbal communication skills
• Attention to detail and ability to work on multiple projects in parallel without compromising the quality of deliverables while bringing innovative ideas to your work
• Experience using GenAI/ChatGPT and/or Machine Learning is a plus

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .