Cisco Site Reliability Engineering 

Canada, Quebec, Montreal 

699895439

• Assessing its health to offer 24/7 service to our customers.
• Detecting potential issues: Configure monitoring to intercept them before an outage occurs.
• Participating in system troubleshooting:and recommend improvements to our platform and tools, regular and systematic code testing, and deployment.
• Supporting our public cloud deployments: Research, propose and participate in the implementation of security best practices for public cloud deployments and data management.
• Prioritizing and escalating:Raising problems to Development, collaborating with our Operations lead and on-call engineer to investigate operational issues impacting users and identify root causes.
• Driving automation development:Build configuration management tools and scripts to address operational incidents.
• Improving our Security posture:Enforce policies for environment security and their application to our DevOps tools.

This role includes periodic participation in an on-call rotation approximately once every six weeks.

• 8 years of related experience as a Software Engineer, DevOps Engineer, Site Reliability Engineer or a role in a related field.
• Experience administering Cloud or Virtualized environments using UNIX/LINUX command line and scripting.
• IT support experience focused on handling and troubleshooting system-wide solutions.
• Demonstrated experience deploying multi-service applications on cloud platforms such as AWS, Google Cloud, or Azure using a modern toolset.
• Experience in developing continuous monitoring and automated alerting systems to ensure the stability and reliability of IT systems.

• Experience with configuration management tools such as Ansible, Salt, Puppet, Chef, or similar.
• Bachelors in a STEM related discipline.
• A deep understanding of Docker containerization and orchestration, with Kubernetes experience.
• Knowledge of IP networking, VPNs, DNS, load balancing, and firewall management.
• Familiarity with infrastructure management solutions; experience with HashiCorp Terraform and HashiCorp Vault is.
• Experience in setting up and maintaining continuous integration and deployment pipelines.
• Ability to write and speak French.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).