Citi Group Relationship Analyst - C11 ATHENS 

Greece, Peloponnese, Western Greece and the Ionian 

698938080

Job Purpose:

The Relationship Analyst plays a critical role in coordinating across functions and businesses within Citi and the clients in a consistent, high quality and enthusiastic way to deliver Citi’s global network and solutions to clients and to address a broad range of relationship management requirements.

Responsibilities:

• Serve as point person to the client and interact with the various parts of the client’s organization to provide support for a broad range of client needs
• Support Bankers by developing working relationships externally and internally that leverage Citi’s global network of local bankers, product partners, operations and risk managers to facilitate the delivery of a range of client solutions
• Perform financial and operational investigations, including account opening and maintenance, credit, foreign exchange, cash management and trade services, ensuring timely resolution of client inquires and escalations to safeguard client satisfaction
• Coordinate the day-today global credit approval allocation process for clients, including negotiating the relevant facility agreements and support documentation
• Partner with Risk Managers and Risk Operations to ensure that credit allocations are correctly booked; and help to monitor usage on credit lines
• Assist in the preparation of global credit facility summaries and the conduct of support discussions with clients, and ensure that approvals are documented
• Manage the execution of Standby Letters of Credit and the facilitation of issuances, renewals and fee collections
• Identify revenue opportunities, position certain products with clients and monitor billing to ensure revenues earned from all products are appropriately reflected
• Occasionally partner with Banking Analysts and Associates to assist with the preparation of client presentations, relationship reviews, credit reviews, and client portfolio/ franchise reviews
• Maintain and ensure that client portfolio has the correct internal marketing levels and legal structure reported in the appropriate systems
• Consistently partner with Compliance, Operations, Product Partners and Relationship Managers and lead the various activities for Know Your Client (KYC) requirements, including timely origination, monitoring, renewals and completion across all product and marketing levels
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Development Opportunities

• Relationship Analysts operate in a competitive and dynamic environment. The post offers an opportunity to work directly with clients and banking professionals across multiple business lines and product partners. The role is visible to clients and is therefore a unique opportunity to be part of banking relationship management in its many dimensions.

Qualifications

• Bachelor's degree/University degree or equivalent experience (preferred)
• Fluent in Greek and English

Competencies

• Consistently client focused and results oriented
• Consistently demonstrate a professional attitude, be disciplined and punctual
• Ability to build relationships with stakeholders, engage partners and leverage the network and demonstrate follow-up and organizational skills
• Excellent verbal and written communication skills
• Proven planning, negotiation and analytical skills
• Demonstrated information resourcefulness and a high level of attention to detail
• Strong research capability via various data applications
• Strong prioritization and multi-tasking skills. Able to function effectively and maintain objective under pressure
• Proactive working style, motivated with can-do attitude
• Able to take the initiative to follow through whilst exercising sound judgment as to when to seek assistance or escalate
• Works as a partner and seen as a team player

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

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