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Responsibilities:
Executes under crisis conditions regardless of the seniority of the audience, with a sense of urgency and mission
Monitor information sources, including, but not limited to – SIRTS, intelligence updates, major incident channels (ServiceNow), and external news sources – to triage and assess events that may impact Citi, our clients or 3rd parties.
Facilitate the coordination, communication and escalation response of major cyber incidents impacting our businesses, 3rd parties, vendors and clients
Serve as a liaison between the CISO, Business and 3rd Party oversight teams, promoting rapid escalation of cyber events and translating cyber technical details into laymen’s terms
Leads design, planning, coordination and execution of global cyber incident exercises
Engages country leadership, global business leaders and internal functional teams to assess requirements and identify opportunities to incorporate innovation and improve exercise scope
Analyzes and presents team outcomes to senior leadership, regulatory bodies and internal business stakeholders
Qualifications:
6+ years relevant experience
Extensive experience engaging with Senior Stakeholders
Incident/Crisis management experience including: Ownership, Assessment and initial support, Escalation/Notification, Business Impact Analysis, Resolution Tracking, Senior escalations
Experience in exercise design, planning and execution.
Excellent written and verbal communication skills required to influence and negotiate with senior leaders across functions (including experience in communications with external parties)
Understanding of Project Management Standards
Desired professional qualifications: ISC2 Certified in Cybersecurity, Comptia Security+
Bachelor’s degree or equivalent experience
Full timeNew York New York United States$142,320.00 - $213,480.00
Anticipated Posting Close Date:
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