Microsoft Azure Success Manager – Corporate 

Singapore 

696736658

In SMC

As part of theorganisation, you will support a dedicated set of partners inand enathrough best-in-class digital engagement and co-selling.This function helps ourYou will also have an opportunity to work cross-collaboratively while living our sharedthe SMC+DS

The Corporate segment within SMCengagement model. From innovative startups tohousehold namessegment has the breadth anddepth for innovation in every scenari

The Azure Success Managerfor Corporateis accountablerequires continuous innovation and evolution of our sales engagement strategy, while

lifecycle management

a "screen in" mindset for allroles, andwelcomes applicants withbackgrounds or paths to this role.

Professional

• Strategic thinking & execution. Ability to develop sales and business strategy options, while also being able to successfully execute complex opportunities.

• Experience building sales focused customer success teams that drive up consumption.
• Collaboration. Experienced in orchestrating and leading virtual teams to develop and drive sales through various engines.
• Experience selling business to business IT solutions and meeting revenuetargets
• Structured and data driven - able to take varied data sources and synthesise into actionable next steps for partners.
• Growth Mindset. Challenger. Purposeful Planner. Execution focused.

• Possess, or are willing toattainwithin six months of joining:

• Microsoft Certified: Azure Fundamentals (AZ-900)
• Designing and Implementing Microsoft Azure Administrator (AZ-104) or Microsoft Azure Solutions Architect (AZ-305)

• Architectural / Technical Sales Certification equivalent to the above

Partner Solution Selling

• Azure sales and solutions opportunities, such as next logical workload on customer cohorts, and communicates them to partners.
• Coachespartners on how to develop a consumption/usage practice including a plan to generate leads for a specific product.
• Leverages segmentexpertiseto support partners by ensuring that they have access to the right capabilities as needed.

• Resources such as Azure Migrate and Modernize incentives, Remote Monitoring and Management capabilities, Data Center Optimization (DCO), Azure Lighthouse APIs.

Delivering Partner Success

• appropriate partnerswith the sales teams.  Instructs the partner on how to approach customer success as a practice to deliver results most effectively.
• Improves understanding of partners with tools and analyses (e.g., consumption patterns, propensity analysis).  Leverages customer targeting tools toidentifyoptimal

Drive Customer Success

• Shares and discusses industry and competitive market knowledge with partners to drive more competitive solutions, enhance partner growth, and influence business capabilities.
• Utilizes partner capabilities that aligns to business outcomes. Brings different partners from different solutions to activate different components.

Sales Performance Growth

• Manage Azure consumption revenue growth with key partners.  Run the rhythm of business (ROB) motion with partners to drive accountability to Azure customer success practice.  Work with the partner development manager to help address performance gaps.
• Shares customer insights and recommendations to shape Customer Success programs that drive customer retention, renewal, and consumption growth.
• Revenue, Average Revenue per Customer, & SMB priority metrics accountability

Sales Execution

• Shares best practices and leveragesexpertiseacross team and advocates for strong coordination of internal resources to maximize sales efficiency.
• Encourages andcoaches

• maintainsan awareness of customer satisfaction and changes in business practices that mayimpact