Amazon Support Engineer II Global Maintenance Automation Platform MAP 

United Kingdom, England, Manchester 

696478633

Key job responsibilitiesAs a Support Engineer within the Global MAP OE team you will:- deploy software solutions to our production facilities, remotely or on-site- manage trouble tickets to resolution or escalation using existing documentation, procedures, and tools
- maintain products and systems and perform change management activities using existing documentation or with support from peers
- identify improvements to existing support processes and contribute to support documentation updates and creation

- Bachelor's degree in engineering or equivalent
- Experience supporting software development for Industrial Automation (PLC, SCADA and HMI)
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience troubleshooting and debugging technical systems
- Experience in Unix Experience in scripting in modern program languages

- Experience as Control systems engineer / Automation engineer
- Deep knowledge of SCADA systems
- Deep knowledge OEE systems
- Deep knowledge of AWS services