Citi Group Markets Operations Program Management Lead 

United Kingdom, Northern Ireland, Belfast 

695222002

What you’ll do

• Manage a set of assigned projects; Developing plans, tracking progress of deliverables, performing analysis, ensuring all project delivery documentation is in place to the required standard and meeting stakeholder expectations

• Works with stakeholders to ensure program scope definition meets operations objective, ensuring requirements are clearly documented, are strategic and are well understood by all stakeholders and Technology

• Works with stakeholders to ensure requirements are backed by a business case/cost benefit analysis is in line with business objectives and that there are trackable, tangible benefits with associated KPIs

• Proactively manage the communication of status, issue, resolution and risks to the Sponsor and key stakeholders on a timely basis and engaged in/driving working groups, senior forums, and workshops where required

• Foster and maintain relationships with business and technology stakeholders acting as SME to senior stakeholders and/or other team members

• Support stakeholders across program lifecycle phases such as testing and operational readiness planning

• Leads the identification and drives resolution of issues, including those outside of the immediate workstream within their remit

• Implement best practices and global consistency, simplifying and standardizing processes, controls and flows

• Drive adherence to program processes, procedures, methods, and standards for program delivery as defined by Citi PM standards

• Facilitate and deliver change to reduce the Markets Operations risk profile

What we’ll need from you:

• Significant experience in delivering transformation programs in a fast paced, large global financial services firm, ideally in an operations, risk or technology organization

• Exceptional Program Management skills; Specialized program management and/or reengineering certifications (six sigma, Agile, Lean, Prince 2 or PMP)

• Strong organization and multi-tasking skills. Flexibility to handle multiple tasks and changing priorities along with a desire to work in a dynamic environment is key

• Excellent analytical, data management and problem-solving skills and ability to clearly document findings and proposals for solutions using tools such as excel and PowerPoint

• Excellent verbal, written, and presentation skills. A demonstrated ability to effectively communicate technical and business issues and solutions to multiple levels

• Exercise independence of judgement/autonomy and can operate with a limited level of direct supervision.

• Bachelor’s/Universitydegree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Time Type:

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