Join Chase's New Payment Rails (NPR) team as a VP of Product Management, where you'll drive the end-to-end management of ACH products. Leverage your expertise to enhance and modernize payment solutions that customers love and trust.
As a VP of Product Management in the NPR team, you will lead the strategy and execution of ACH products, focusing on high-risk applications to mitigate fraud and risk. Your role will be pivotal in optimizing ACH delivery, ensuring compliance, and driving product innovation across various payment rails.
Job Responsibilities:
- Establish a new product function and steering committee for ACH across consumer use cases.
- Serve as the go-to product owner for ACH communications across user journeys.
- Manage Rules Program and Compliance with NACHA Rules, driving organizational changes.
- Design and implement new processes to address operational gaps and enhance efficiency.
- Direct ACH product roadmap and performance reporting, improving cross-functional coordination.
- Lead change management across functional partners, ensuring compliance with risk and regulatory requirements.
- Maintain visibility over product timelines, monitor blockers, and liaise with stakeholders.
- Manage relationships with stakeholders, including risk, compliance, and operations teams.
- Engage with partners to manage industry changes impacting the product roadmap.
- Coach and mentor the ACH team on best practices for resource and dependency management.
Required Qualifications, Capabilities, and Skills:
- Minimum of 5 years of experience in delivering products, projects, or technology applications.
- Experience in operational management and change readiness.
- Advanced knowledge of product development life cycle, technical design, and data analytics.
- Collaborative mindset with the ability to work effectively with diverse teams.
- Flexibility to adapt to evolving priorities and proactively identify improvement opportunities.
- Excellent analytical skills with the ability to present recommendations clearly.
- Self-starter with strong problem-solving skills and prioritization abilities.
- Strong communication and presentation skills across business and technology partners.
Preferred Qualifications, Capabilities, and Skills:
- Experience with payment systems and networks.
- Proven ability to work in a fast-paced environment, meet deadlines, and perform at high standards.
- Ability to independently manage multiple dependencies and drive escalations.