Boston Scientific Senior HR Generalist 

Costa Rica, Alajuela Province, El Amparo 

692743888

Costa Rica-Coyol

Key responsibilities:

• Provide HR guidance/support in the areas of: policy and process interpretation, employee relations, employee engagement, change management and process improvement, competency development, talent management, and employment law compliance.

• Coaches and consults with employees and people managers on performance management, development, morale, employee relations and organization effectiveness, helping to determine root causes and recommending appropriate next steps.

• Provides expertise, guidance and direction to client group(s) to ensure consistent, equal and fair treatment of all employees. Consults with managers to ensure the consistent application of and adherence to company policies and procedures.

• Provides support and communication regarding the utilization of performance management tools & processes and compensation & rewards programs.

• Demonstrates a continuous improvement mindset. Executes change processes, policies and programs to improve business effectiveness.

• Establishes and cultivates internal relationships with key stake holders such as HR Centers of Excellence, HR Business Partners and/or broader HR Operations to drive consistencies and execute on initiatives to support the business.

• Ensure HR services are delivered in compliance with corporate policies and procedures and applicable laws.

Key functional competencies:

• - influences customers’ decisions and sets strategic direction within their area of expertise
• Customer Experience Management- develops effective relationships with customers and strives to improve outcomes, processes, or measurements.
• Delivery Excellence- understands customer needs and partners and coaches’ customers on what and how to apply the correct solution
• Operational & Process Excellence- takes an end –to- end process view across the enterprise and initiates actions to improve existing conditions and/or processes
• Solution Design- uses an iterative and innovative approach to identify needs, solve complex problems, and design/deliver solutions

Minimum Qualifications:

• Bachelor’s Degree in human resources, Business Administration or related field
• Minimum of 5 years of HR Generalist or equivalent experience with Commercial or Global organizations
• Sound judgment and problem-solving skills
• Customer-focused attitude, with a high level of professionalism and discretion
• Excellent communication skills
• Advance English Level

Preferred Qualifications:

• Experience working in a shared services HR service delivery model