Uber Lead Regional Programs Innovation APAC CommOps 

United States, West Virginia 

692645844

• Lead the rollout of key global initiatives in APAC and scale APAC-led initiatives for the global organization.
• Deliver end-to-end solutions for high-impact initiatives critical to APAC CommOps success.
• Support annual and bi-annual strategic planning for Japan, including contributions to global product and tech roadmaps.
• Support Japan’s CX team in delivering top-tier experiences efficiently and continuously innovate.
• Identify and address operational gaps, enhancing processes to improve efficiency across APAC Community Operations.
• Create executive-level presentations to align Uber's leadership and ensure initiatives support broader customer support goals.
• Provide strategic insights and leadership on unprecedented challenges.
• Manage a team of Strategy & Planning Associates and Program Specialists.

• Bachelor's degree in Business / Economics, or other quantitative fields
• Minimum 8 years of work experience, of which 4 years of strategy or operations consulting or in-house consulting or transformation experience
• 2-3 years direct people management experience
• Experience in communicating with and presenting to senior leaders
• Experience collaborating and influencing others in a cross-functional team environment

• MBA, Master's degree in Economics, Business, Finance, or other quantitative fields
• 8+ years of prior work experience in program management including 1-2 years experience at the Project Leader / Engagement Manager level at a top-tier strategy & operations consulting firm
• Demonstrated ability to own and execute on multiple major strategic projects / programs
• Experience with business planning or budget processes
• Highly structured and detail oriented approach to work
• Experience with ambiguity in a fast-paced environment
• Advanced Excel / data analysis skills
• Advanced PowerPoint / presentation skills

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .