PayPal Senior Platform Product Manager 

United States, California, San Jose 

692399748

What you need to know about the role:
In this role, you will be responsible for building robust platform technologies that enable seamless integration in environments (sandbox and live), testing, monitoring, and performance management of payment services. Your expertise in telemetry, real-time statistics, SLAs, and alerting will be essential in ensuring the reliability, scalability, and performance of the payment ecosystem.

Testing and integration environments:

• Define and execute the product roadmap for core platform technologies that enable integration, testing, monitoring, and optimization of payment solutions.

• Develop self-service environments that allow merchants and developers to test payment solutions, validate integrations, and ensure compliance with platform standards.

Platform performance management:

• Implement robust alerting frameworks and tools to monitor payment service performance and proactively address potential disruptions.

• Define and monitor SLAs for payment services, ensuring high availability, reliability, and customer satisfaction.

• Create tools and frameworks that empower developers to integrate with and monitor payment services effortlessly.

• Define metrics for service & application performance, reliability, and adoption. Leverage tools and dashboards to monitor usage and proactively address issues to maintain high service levels.

• Design solutions that can scale to meet the demands of global merchants and customers, ensuring reliability in high-volume environments.

Scale solutions using voice of customer:

• Analyze service usage data, developer feedback, and industry trends to inform priorities, identify areas for improvement, and drive adoption strategies.

• Partner with engineering, design, marketing, and support teams to deliver solutions that align with platform goals and user needs.

What you need to bring:

• 7+ years of product management experience, with a focus on platform technologies, developer platforms, or infrastructure solutions.

• Expertise in building testing environments, monitoring frameworks, and alerting systems for critical services.

• Deep understanding of service level agreements (SLAs), uptime requirements, and operational excellence in payment platforms.

• A Bachelor’s degree in Computer Science or related technical field is preferred

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The U.S. national annual pay range for this role is

$84500 to $204600

Our Benefits:

Any general requests for consideration of your skills, please