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Microsoft Technology Consulting Manager 
United Kingdom 
689687187

10.09.2024

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture ison embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.at the leading edge of Microsoft technologies. Focused on UK based multinational accounts, the role will lead a team with deepin Microsoft’s cloud solutions, providing oversight and leadership on strategic work streams to implement solutions.

with account teams to ensure our contractual commitments are met in alignment to our company vision and values, such that our customers are enabled to achieve more.

Required/Minimum Qualifications

  • Bachelor's Degree in Computer Scienceor related field AND Provenyears of leadership experience in Technical deliveryOR equivalent experience.
  • Hands on experience with the software development lifecycle.
  • Proven years customer facing experience or client delivery experience.
  • Proven years team leadership or people management experience, with or without direct reports.
  • Technical certifications in cloud solutions (egAzure or M365).

or Preferred Qualifications

  • Delivery Management certification (e.g., Scrum, Agile, Project Management).
  • Proven years of leadership experiencein technical delivery OR equivalent experience.
  • Proven years of customer facing experience or client delivery experience.
  • Proven years of people management experience.

People Management

  • Managers deliver success through empowerment and accountability bymodelling, coaching, and caring.
  • Model - Live our culture; Embody our values; Practice our leadership principles.
  • Coach - Define teamobjectivesand outcomes; Enable success across boundaries; Help the team adapt and learn.
  • Care - Attract andretaingreat people; Knoweach individual’scapabilities and aspirations; Invest in the growth of others.

Technical Delivery

  • with the account team to understand customer/partner requirements and constraints. Guides their team on understanding customer/partner requirements by providing resources as needed.
  • Drivescustomer obsession by ensuring all constructive feedback from Customers and internal stakeholders is obtained and addressed.
  • Guides delivery leads and their teamson managing escalations, Proactively reports/anticipatesissues, analyses situations andfacilitatesthe process of resolving complex issues in collaboration with account-aligned team as needed.
  • Guides their team indelivery consultingexcellence and holds them accountable foroutcomes.
  • Plans their team's work and responds to changing priorities. Supports/sponsors strategic projects (external and internal) by bridging gaps in resources and removing roadblocks.
  • Participates in workforce andcapacityplanning, capability building, and strategizes to addresscapacitygaps in terms of resource mix (e.g., full-time employees, contractors).


Intellectual Property Management

  • Ensures readiness of team and knowledge sharing in alignment with business needs. Encourages their team in reusing, creating, and sharing delivery intellectual property (IP).

Readiness

  • Ensures their team achieves the relevant certification(s) and accreditation in alignment with requirements.
  • Completes all required personal and team training and/or certifications for their technology focus area and provides support for their team in obtaining and completing necessary training.
  • Coaches their team and acts as a trusted advisor for stakeholders by providing thought leadership and delivery strategies.