Amazon Business Operations Manager ES - TAM Field 

United States, Virginia 

689686867

Sales, Marketing and Global Services (SMGS)
Key job responsibilities
•Own P&L in partnership with Line of Business leadership: plan, forecast, and execute on the monthly, quarterly, yearly objectives
•Act as Single Point of Contact for the Line of Business
•Drive operational optimization and efficiency while maintaining the ideal customer and employee experience
•Define and lead business performance inspection mechanisms. Own escalations and raise operational concerns.
•Ideate and lead initiatives focused on driving business performance, efficiency, and effectiveness of field teams
•Drive strategic planning for one or many areas supported by the Field Operations team
•Own communication with business stakeholders, finance, and recruiting regarding planning and execution within scope
•Define and lead area’s rhythm of business
•Drive business performance by tracking
performance and attainment of objectives and goals.
•Define and continuously drive education of strategic and operational metrics and showcase how operational decisions can impact customer experience.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSWork/Life Balance
Mentorship & Career Growth
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- 10+ years of Microsoft Excel experience
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Current, active US Government Security Clearance of TS/SCI with Polygraph

- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership