EY Business Analyst Accounts - Supervising Associate 

India, Kerala, Kochi 

688584364

Sub-Function: Reporting & Data Analytics – FP&A

The Business Analyst (BA) is the connection point between the Product Line Lead as well as Report Advisors and the technical and Quality Assurance (QA) teams. The BA translates functional requirements into detailed technical specifications, supports the development cycle and drives functional validation until enhancements and resolved defects are ready to be moved into Production. Additionally, the BA provides end-user support, reviews regular data updates, conducts functional and data-related validations and sends out communications when necessary. The Accounts product line is focused on account leadership and the responsible teams. Essentials for Accounts is the primary reporting tool within this product line providing a holistic, visual and easy-to-use reporting solution to manage account performance. The main responsibility is to manage the continuous enhancement and defect management of the tool and complementary reports as well as ensure smooth operations and good & timely customer support.

Your key responsibilities

• Turn solutions designs into requirements (user stories) including acceptance criteria ensuring quality, consistency, ease-of-use and alignment with overall design principles
• Moderate between the technical and QA teams as well as the customer facing Report Advisor and Product Line Lead roles
• Identify opportunities to enhance the reporting tools and optimize as well as stabilize the underlying process and quality checks
• Coordinate with technical & QA teams based on agreed roadmap
• Validate enhancements as well as resolved defects from a functional and data accuracy point of view
• Review defects (SNOW), support their remediation and support customers
• Work closely with QA team to define validation criteria and activities and helps prioritizing defects ensuring high quality of deliverables
• Support R&DA internal and external User Acceptance Test (UAT) activities
• Contribute to change management initiatives to increase adoption and overall usage, build and moderate communities representing the different account specific user groups
• Support Product Line Lead by providing functional input and support for design and training sessions
• Review and learn from solutions of other product line teams to ensure consistency and usability

Skills and attributes for success

• Experience in project management – agile/scrum project management would be beneficial
• Good communication with the ability to flex between functional and technical conversations
• Overview of EY’s end-to-end processes customers need to go through and that are critical in reporting (e.g. engagement and opportunity life cycles incl. pricing, budgeting, ETC, account planning, new business development) as well EY’s key management structures
• Understanding of the EY’s financial business rules, KPIs and the key source systems (e.g. Mercury, Dynamics, ARD/MDM, GRP, Billing)
• Light experience with UX design and requirement documentation
• Familiarity with data and root cause analysis as well as data validation
• Experience or interest in technical solutions and analysing data, preferable knowledge about SQL, Power BI, dimensional models and cubes
• Solution oriented and problem solving skills
• Detail oriented, analytical, structural work approach as well as emphasis on quality and consistency
• Fluent English skills

What we look for

• Some project management experience or familiarity working in larger, multidisciplinary teams
• Global and inclusive mindset
• Customer service, solution and quality-oriented person
• Flexibility how to best approach different user groups/profiles
• Ability to prioritize workload and deliver outputs within strict deadlines
• Some experience in a reporting and analysis role within EY
• Capability to effectively work in a virtual environment across multiple time zones
• Ability to work autonomously based on direction and supervision from a senior BA
• Some understanding of data sources, structures, data model as well as technical solutions and all business rules applied would be beneficial
• Appreciation and respect of varying cultures – both corporate and geographical
• Team player

To qualify for the role you must have

• 3 or more years of experience in a finance or technical department
• Some relevant business experience within EY would be beneficial
• High motivation to learn from your experienced colleagues

What we offer

The R&DA sub-function is a dynamic and truly global delivery network. We support customers in all EY locations and across many functions and Service Lines. R&DA colleagues are in various locations across the Globe with concentration in US, UK, Germany, France, Poland and India. From accountants and programmers to people with consulting, change management or data scientist background, we offer a wide variety of fulfilling career opportunities that span various disciplines. In the R&DA, you will collaborate with EY teams on exciting projects and work with well-known brands and technologies.

• Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.