Job Responsibilities:
- Managing operations with minimal or no supervision.
- Ensuring accurate and timely completion of operational procedures.
- Understanding, follow and demonstrate compliance with all Risk and Control regulations.
- Identifying, evaluate and deliver process improvement initiatives.
- Ensuring that documentation is maintained up to date.
- Monitoring and chasing queries to ensure timely completion based on deadlines/urgency/escalations.
- Building synergies across processes.
- Taking process trainings for new joiners.
Required qualifications, capabilities and skills:
- Graduate with atleast 4 years of relevant work experience
- Strong analytical skills with high accuracy and attention to details.
- Excellent communication skills, both verbal and written.
- Strong Client Focus: adhering to response time to client and maintaining high client satisfaction.
- Demonstrated leadership skills: collaborate with and lead others by influence, to achieve objectives, with an aptitude for decision making and problem solving.
- Assertiveness: willingness and ability to challenge the status quo and express opinions,
- Strong interpersonal skills: can build effective business relationships with cross functional/geographical teams and coordinate with teams to action items.
- Adaptability: effectively organize and prioritize work to meet stringent deadlines.
- Candidate should possess in-depth knowledge on International/Domestic Banking mainly – Asset transfers, Automated Customer Account Transfer Services (ACATS) & financial services operations, Securities Market, Fixed Income, Equities and Mutual Fund
- High proficiency in Microsoft Office
Preferred qualifications, capabilities and skills:
- Post Graduate (Preferably MBA in Finance)
- Investment Banking Operations experience required, Private Banking operations experience would be beneficial.