Bank Of America Cyber Incident Response & Management Co-Lead United States, North Carolina, Charlotte 687517800
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Job Description:
Job Description:
This individual will be accountable for Cyber Incident Response documentation, metrics and ensuring events and incidents progress through the Cyber Incident Response Lifecyle. The role requires regular engagement with risk partners, across compliance, Audit and Regulatory engagement teams.
The associate is required to closely monitor and track active events and incidents, partner with stakeholders across the enterprise, and provide written and verbal updates to executives across the Bank. The Senior Cyber Incident Response Manager will also often interface with executives from other companies.
- Co-Lead the global incident response function, including strategy, operations, and team development.
- Develop and maintain incident response plans, playbooks, and escalation protocols.
- Oversee the detection, triage, investigation, containment, and remediation of security incidents.
- Coordinate with legal, compliance, communications, and executive leadership during major incidents.
- Establish metrics and reporting to measure incident response effectiveness and maturity.
- Partner with internal teams to drive post-incident reviews and root cause analysis to inform future prevention and response.
- Collaborate with threat intelligence, response teams, and vulnerability management teams to enhance readiness.
- Ensure compliance with global regulatory requirements and industry standards.
- Represent the organization in external forums and with partners during incident-related engagements.
Required Qualifications
- 10+ years of experience in cybersecurity, with at least 3 years in information security operation leadership.
- Proven experience managing global security incidents and crisis communications.
- Deep understanding of threat landscapes, attack vectors, and mitigation strategies.
- Strong knowledge of NIST Cybersecurity Framework
- Experience with SIEM, SOAR, EDR, and forensic tools.
- Exceptional leadership, communication, and stakeholder management skills.
- Relevant certifications (e.g., CISSP, CISM, GCIH) preferred.
- Must be located in the Charlotte area.
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
- Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
- Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
- Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
- Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
- People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
- Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
- Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
- Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.
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