Microsoft Sales Specialist Manager - Dynamics 

United States, Texas, Irving 

687376168

Required/Minimum Qualifications

• 7+ years of technology-related sales or account management experience
• OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 4+ years of technology-related sales or account management experience.

Additional or Preferred Qualifications

• 8+ years of technology-related sales or account management experience
• OR Bachelor's Degree in Information Technology, or related field AND 8+ years of technology-related sales or account management experience
• OR Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 6+ years of technology-related sales or account management experience.
• 4+ years of solution or services sales experience.
• 1+ year(s) of people management experience.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until November 26, 2024.

People Management

• Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
• Model - Live our culture; Embody our values; Practice our leadership principles.
• Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
  

Sales Execution

• Leads their teams to identify and track new opportunities. Leverages stakeholders (e.g., account-aligned team unit) to build pipeline within the territory. Coaches team members on interfacing with prospective customers to build network. Applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed, and educate the customers on how to best address their needs.
• Coaches their team to collaborate with partners and other internal teams (e.g., Technical Sales Professionals, global black belts [GBBs]) and to engage customers to drive consumption and provides guidance on how to grow customer business as well as identifying and removing blockers to consumption.
• Guides and orchestrates their team on communicating with customers to understand their business needs or participates in customer interactions with the team. Coaches the team on the development of solutions. Oversees the team in creating solutions in collaboration with partners or technical resources and peers to meet customer needs.

Scaling and Collaboration

• Guides their team to build a network of partners to cross-sell, up-sell, and co-sell. Helps the team identify new partners, evaluate partner capabilities, and supports on-boarding new partners. Communicates partner strategies to the team and ensures execution. Provides input and feedback to One Commercial Partner (OCP) on developing partner strategies and consumption plans, and building partner capabilities.
• Coaches their team to learn about and apply the orchestration model. Facilitates internal communication and collaboration by identifying resources and removing barriers.

Technical Expertise

• Supports their team on participating in Microsoft events. Contributes to setting up the events and promoting best practice sharing across subsidiaries.
• Coaches their team on business and market knowledge. Coaches team on ways to collaborate internally to position Microsoft products, solutions, and/or services against competitors. Provides advice and industry expertise to help their team connect Microsoft solutions to customer business impact.

Sales Excellence

• Collaborates with partners and resources and leverages customer insights or industry knowledge. Contributes to exploring business and emerging opportunities to optimize the portfolio and support customer innovation.
• Guides their team on ensuring customer/partner satisfaction and facilitates the resolution of sales/delivery issues. Reviews feedback report and establishes recovery action plans to improve clients' overall experience.
• Participates in regular strategic planning for their assigned territory. Review plans via rhythm-of-business (ROB) meetings and aligns the plans of their team across departments. Guides team to align their approach with sales excellence team.
• Guides their team in business analysis (e.g., whitespace analysis, identify industry trends) and supports the team to identify potential business in the assigned territory. Acts as a thought leader and validates opinions and perspectives from business analysis.
• Oversees the end-to-end business of the assigned territory. Ensures their team meet sales targets and operational standards and maintains the health of metrics within the assigned territory.

Other

• Embody our and