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EY FAAS-New-Manager 
India, Haryana, Gurugram 
68730309

08.10.2025

Your key responsibilities
    Create and execute plans that apply change management principles to manage the human aspects of Mercury changes, including but not limited to New Mercury Solutions, Functional Releases, and Technical System Upgrades.Work closely with the Mercury functional and technical teams to identify and assess changes that may impact Mercury users and develop appropriate mitigation plans.Identify and engage with key stakeholders at all levels of the organization to ensure their buy-in and support.Collaborate with Communications and Learning Specialists to incorporate their approaches into the overall change management plan.Track the progress of change initiatives, measure their effectiveness, and make adjustments as needed.Provide regular updates to senior management on the progress of change initiatives and gather feedback to identify areas for improvement.Identify and address potential resistance to change, develop strategies to overcome obstacles, and ensure smooth transitions. Escalate issues to MST User adoption leadership as needed.Provide guidance and support to employees and managers throughout the change process.Monitor the change management scope of work and initiatives to ensure activities are occurring as planned, including scope, budget, and schedule.Work with MST leadership to drive progress on key process improvement and change management initiatives.Ensure alignment with organizational and business strategic objectives.
Skills and attributes for success
    The ability to influence and motivate stakeholders, as well as communicate effectively with diverse audiences.The ability to lead and manage complex and potentially difficult conversations with key stakeholders from the Mercury Program and other Global Functions.A solid executive presence with the ability to communicate persuasively, clearly, and confidently to various stakeholder groups, including C-suite-level audiences and production country change management teams.The ability to assess the impact of change, identify potential risks, and develop effective solutions.Knowledge of various change management frameworks and best practices.A relevant background in understanding organizational behaviour and human dynamics.Strong project management skills, including the ability to manage multiple tasks, prioritize effectively, and collaborate with others.Excellent written and verbal communication skills, including facilitation, strong listening, and interpretation skills.Proficient in PowerPoint, with experience in developing executive-level presentations.
Ideally, you’ll also
    Inclusive and globally aware mindset
    Flexible and adaptable; able to work effectively at all levels in an organization and in ambiguous situations
    Ability and flexibility to work in a virtual environment across multiple time zonesSome minimal travel may be requiredIdeal candidate has prior experience supporting developmental change management (documentation, training, knowledge) for SAP systems
What we offer
    Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.Success as defined by you:We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.Transformative leadership:We’ll give you the insights, coaching and confidence to be the leader the world needs.
    Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.