Our Technicians must also be capable developing and coordinating the implementation of data center IT infrastructure projects, and actively guide and support training of other technicians by providing direct insights on specific job focus areas and workloads. Success in this role requires collaboration and communication skills, ability to plan and drive projects to completion, follow established operational and safety procedures, and maintain an awareness of Key Performance Indicators & Service Level Objectives. Technicians are expected to have a comprehensive understanding of cross-functional Data Center processes, provide status reports and update work notes, support partnerships with internal and external partners, and provide feedback on standard processes shared within and across teams. In this role you will need to follow site safety protocols, including consistent use of required PPE such as safety shoes, glasses, gloves, and hearing protection.