SAP Business Processes Associate Consultant Integration 

India, Karnataka, Bengaluru 

687210489

What you'll do

• Act as a subject matter expert in SAP Concur data integration and core products to guide customers for best practice configuration and integration designs.
• Lead data integration projects from start to complete. This includes the initial customer contact, project implementation, and transition to support.
• Use technical skills to support customer testing and troubleshoot connectivity, data transformation, and posting issues.
• Consistently communicate project status with the SAP Concur project manager and/or customer by means of status reports and status calls (as applicable).
• Work on support cases from the relevant case queue(s) through to resolution and/or escalation to R&D.
• Adhere to and maintain service level agreement (SLA) KPI metrics for support cases.
• Maintain up-to-date knowledge of SAP Concur's products, implementation practices, and methodologies.
• Comply with all corporate policies, such as data security, compliance, and auditing.

What you bring

• Technical degree or equivalent experience, Minimum 6 months to 2 years of customer-facing services and/or support, consulting or software implementation experience
• Hands on experience in either API-based and/or file-based integrations
• Experience with Web Services and data types/markup language such as JSON, CSV, XML, XLS, etc
• Working knowledge in the programming languages JavaScript, Java, Groovy Scripting and XML/XSLT
• Experience with financial applications and knowledge of accounting processes, a plus
• Exceptional written and verbal communication skills in English
• Strong technical consulting, analysis & problem-solving skills
• Excellent presentation skills, project management skills a plus
• Basic knowledge of SAP Concur software product, a plus.
• Ability to persuade and influence.
• EMEA and/or AMER shift working hours (Flexibility to work during weekends on need or on regular basis)

The SAP Concur Associate Intergration Consultant is responsible for the design, configuration/development, implementation, troubleshooting, monitoring, and support of SAP Concur products related to Data Integration requirements.

This role involves understanding customer integration requirements, translating them into technical application designs, and potentially configuring/developing and supporting SAP Concur system integration components.