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Responsibilities and Requirements
Overall 9-15 years of CRM experience with a minimum of 6 years on the Salesforce platform
Collaborate with client partners to define requirements, and deliverables, and set and manage expectations
Lead technical design sessions. Design and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states
Provide oversight and governance of Salesforce projects
Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
Ability to understand a project and debug issues
From time-to-time, participate in activities such as technical landscape discovery, Proof-Of-Concept (POC) development with prospects
Liaise with Salesforce product teams to support client implementations
Expert-level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Commerce Clouds
Understanding of systems architecture
Understanding of key design patterns and large data volume limitations and standard processes
Understanding of data sharing and transparency considerations and how these play into platform architecture
Familiarity with platform authentication patterns (SAML, SSO, OAuth)
Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
Solid understanding of environment management, release management, code versioning standard processes, and deployment methodologies
Solid background in the design/development of large web-based systems, or complete software product lifecycle exposure
Lead a technical team and own customer and team engagement
Travels to client sites for projects, estimated 50-75%
Maintain a target billable utilization aligned to the role
Maintain billable utilization targets for your team
Technical enablement of team members on the latest Salesforce products and processes
Working with global teams for delivery across geographies. We will need you to be flexible with your work hours
Active Salesforce certifications or ability to achieve relevant certifications upon hire
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does not accept unsolicited headhunter and agency resumes.
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