JPMorgan HR Control Manager Global Operations - Vice President 

United States, Ohio, Columbus 

686003133

As a Control Manager - Vice President on the HR Controls team, you will be part of a team that ensures strong and consistent controls are observed across the firm. You will have the opportunity to use your skills and knowledge to ensure the security and success of the firm. The HR Controls team focuses on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies and Control Governance & Reporting.

Job Responsibilities:

• Provide subject matter expertise in relation to operational risks as it relates to Global Operations, this includes areas such as Payroll, Retirement, Mobility, Benefits, Employee Data, Compensation and other operational systems and workflows
• Partner with key senior stakeholders within Global Operations to identify and assess risks and provide control expertise on the design of controls to mitigate data related risks
• Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
• Review and analyze program related data (e.g., KRI/KPI) to proactively identify existing and emerging Operational risks and issues to support business-related programs and strategies
• Provide leadership support for the end-to-end execution of the Control and Operational Risk Evaluation (CORE), including control deficiencies and resolutions, to reduce financial loss, regulatory exposure, and reputational risk
• Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions
• Provide additional process and program portfolio support activities may including but not limited to: Control Operational Risk Evaluation (CORE), Office of Legal Obligations (OLO), Inter Affiliate Services (IAS) and other smaller control programs.
• Translate business requirements into effective and streamlined robust control solutions

Required qualifications, capabilities, and skills:

• Bachelor’s degree or equivalent experience required
• 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance
• Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
• Strong knowledge of data risk management and working experience of data governance, protection, classification, retention, destruction, quality and data use; and how to apply that to an operational and/or a technology environment
• Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
• Exceptional interpersonal skills; exceptional collaboration and relationship building skills
• Solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions including: Understanding root cause / identifying control deficiencies, developing timely and sustainable solutions and analyzing metrics for emerging risk
• Implementation skills including: writing action plans and procedures, change management and the ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making

Preferred qualifications, capabilities, and skills:

• Ability to understand the business / knowledge of regulation surrounding business, including expertise in at least one HR discipline, including, Benefits, Compensation, Employee Relations, Recruiting, Talent & Learning, Workforce Data (Privacy and Data Laws), Diversity Equity & Inclusion, Regulatory Affairs, and HR Operations (Mobility, Payroll, payroll Tax, Timekeeping, Retirement)
• Flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results focused environment
• Ability to understand a process and associated risk to inform control design