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Apple Engineering Project/Program Manager & Enterprise Systems United States, Texas, Austin 685455160
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- SAP configuration experience
- Experience in SAP SM-SD and SD-FI business process integration.
- Knowledge and experience of SAP S/4 HANA architecture including core functionalities and migration.
- Bachelors Degree in Computer Science, Management Information Systems or equivalent equivalent work experience.
- Strong communication skills, effective leadership and excellent knowledge of SAP SM (Service Management/Customer Service) module to work on complex, global and cross-functional projects.
- Experience in core Hi-tech industry SM business processes areas such as warranty claims management, service repair models and service contract management.
- 8 plus years of SAP configuration experience in the service management functional/project lead role (service notifications, service contracts, quotes, order generation and processing, pricing, contract management).
- Experience in leading cross functional global teams on complex projects.
- Ability to work effectively in ambiguity across business and IT teams.
- Knowledge of one or more of the following is required :
- ABAP/4 development code reading and debugging
- SAP applications’ data dictionary and table design
- SAP technologies such as Business Rules framework, Enterprise Portal, iOS, UI5, Fiori, Business Technology Platform
- Experience with B2B systems integration with business partners outside of Apple such as 3rd party logistics partners, repair depots, authorized service providers and insurance partners.
- Strong verbal and written communication skills with ability to work on multiple projects simultaneously with minimal supervision.
- Project Management degree or certification is a plus.
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